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Approvals
Emerald Nursing School is approved, regulated and licensed by the Texas Workforce Commission, Career Schools and Colleges, Austin, Texas.
The Nursing Assistant Program is approved & regulated by the Texas Human Health and Services Commission, Austin Texas.
Grievance Policy
If you have any complaints or grievances with the instructor, guest speakers, school personnel or other students, please discuss the matter first with your instructor. If you are unable to resolve your grievance, please contact the Administration at 915-751-3378.
Unresolved grievances may be submitted to:
Texas Workforce Commission
Career Schools and Colleges, Room 226T
101 East 15th Street
Austin, Texas 78778-0001
(512) 936-3100
Notice of Student Complaint Policy
Dear Students:
This school has a Certificate of Approval from the Texas Workforce Commission (TWC).
The TWC-assigned school number is: S0712.
The school’s programs are approved by TWC, as well as Texas Department of Aging and Disabilities. Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog.
Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform school management.
Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable.
Information on filing a complaint with TWC can be found on TWC’s Career Schools and Colleges Website at http://csc.twc.state.tx.us/
